Technical Support

Our experienced team can provide the answers you need to keep your testing on schedule

Technical support

We would like to help you resolve any problems you may have with your Texture Analyser by enabling direct contact with our mechanical, electronic and software technicians – free of charge.

Please complete all of the fields below to enable us to advise you as quickly and effectively as possible.


Technical Support Request

Please check the appropriate items and fill in your details on the form below along with any other message you would like to include.


Which instrument are you currently using?



Which software package are you currently using?








Description of problem (please give all details)




Please note: All of the above fields must be completed for your request to be returned.

We will endeavour to provide testing advice as quickly as possible. Our response will be accelerated by your provision of complete details.





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