Name:	*
Company Name:	*
E-mail address:	*
Country:	*

Please complete all of the questions below (as thoroughly as possible).

Products (Instruments)

1.  What instrument are you currently using? (please select all that apply):

	TA.XTplus Texture Analyser	MT.Micro
	TA.XT2i Texture Analyser	MT.RQ
	TA.HDplus Texture Analyser	MT.LQplus
	TA.HDi Texture Analyser	MT.LQ
	TA.XTExpress	Powder Flow Analyser

2.  How do you rate the performance (in general) of Stable Micro Systems instruments?

Excellent

Good

Fair

Poor

3.  Are there any operational features that you feel would be good to incorporate into the texture analyser's specification?

4.  Which software package are you currently using?:

	Exponent	Texture Expert
	Exponent Lite	XTRAD
	Exponent Lite Express	Materials Maxim
	Texture Expert Exceed	Materials Master

5.  How do you rate the performance (in general) of Stable Micro Systems software?

a) For reliability:

Excellent

Good

Fair

Poor

b) For ease of use:

Excellent

Good

Fair

Poor

6.  Are there any features that you feel would be good to incorporate into the software specification?

Products (Probes/Fixtures/Accessories)

7. What is your opinion of the quality of our probes/fixtures/accessories?

Excellent

Good

Fair

Poor

8.  Are there any other type of probe/fixture which you feel we could supply for attachment to our instruments?

If so, please give details:

User Support

9.  What type of test(s) are you currently using frequently?

Compression	Puncture/penetration	Stress Relaxation
Tension	Peel	Cycling
Extrusion	Cutting/Shearing	Adhesive
Three-point Bend	Creep	Powder Flow Analysis

If other, please specify:

10. What type of material are you testing using your instrument?

11. If you have sent technical questions requiring explanation, how would you rate the response you received?

Excellent

Good

Fair

Poor

12. If you have asked for advice on test methods, the use of probes/fixtures, data analysis, how would you rate the service?

Excellent

Good

Fair

Poor

Website Information

13.  What is your opinion of the content of our website?

Excellent

Good

Fair

Poor

14.  What is your opinion of the arrangement of our website (e.g. navigation, page length, page layout)?

Excellent

Good

Fair

Poor

15. What type of information do you feel is missing from our website or feel you would like to see?

Thank you for the time you have taken to provide us with valuable feedback.  We will endeavour to make improvements where suggestions have been made and are grateful for your comments.